Common Questions
and Answers about Telehealth

Do you know of a home care telehealth program in Colorado we should be writing about?
If so, let us know! Email us at
HCAC!


- - - - - - - - - - - -
Telehealth Makes Sense For
Colorado!
- - - - - - - - - - - -

The General Assembly of the State of Colorado  URGES 
- - - - -
ALL  entities
to explore  potential uses of telehealth in early detection and intervention of chronic disease, and  the delivery of cost-effective health care services,

- - - - -
HOME CARE PROVIDERS
to seek funding options to extend their use of telehealth,

- - - - -
FUNDING  AGENTS 
 to support research about the use of telehealth care technology and its effectiveness in delivering quality health care, especially to patients in rural or remote areas.

- - - - -
Click here for a complete copy of SJR 04-38

 

Click on the question to jump to the answers below, or scroll the entire list:

What is “Telehealth”?

What are “Telehealth” devices?

Is Telehealth equipment expensive?

Is Telehealth different than Telemedicine?

Is Telehealth new?

Is Telehealth safe?

Does Telehealth demand more health care staff for operations and monitoring?

Is the cost of Telehealth a reimbursable expense under most health insurance or government health care programs?

Does this lack of reimbursement mean people are not using Telehealth?

How can I find out more? Can you recommend resources?


What is “Telehealth”? Telehealth is a means of using telecommunications devices to deliver health care services to and from patients. "Home Telehealth” uses such devices to deliver more services to patients in outpatient settings, namely in their homes.

What are “Telehealth” devices? Most are monitoring devices, such as blood pressure monitors, weight scales, medication distribution equipment, fall alerts, and so forth, that signal an attendant at a remote location. It is possible that the information is sent automatically, electronically, or may be sent by the user. In any event, the information is transmitted to a health professional who responds from the remote location.

Is Telehealth equipment expensive? Equipment can range from very simple and relatively inexpensive monitoring devices that simply transmit information, to very complex and expensive systems that may allow real time audio and video contact between the patient and the monitor at the remote location.

Is Telehealth different than Telemedicine? Some people use the terms interchangeably, however, most feel that Telemedicine is more specific to the distribution of drugs and medications while Telehealth refers to a broader, more comprehensive approach to health care. Many medication monitoring and alert systems exist specifically to monitor drug administration. Others feel Telemedicine is strictly limited to the medical aspects of health care, while Telehealth covers a broader range of services.  

[Return to Top]

Is Telehealth new?  Not really. As long as people have been able to communicate telephonically, they have been attempting to augment health care by establishing communications between patients and providers. Recently, however, in the past 10 to 12 years, more complex and cost-effective technologies have evolved, thus vastly increasing the range of uses, reliability and affordability of Telehealth.

Is Telehealth safe?  Telehealth is built upon the notion that the sooner information is known about a patient’s condition, the better and safer the patient will be in the treatment or recovery cycle. In the case of chronic heart failure (CHF), for instance, knowing the patient is experiencing a sudden, rapid increase in weight or a surge in blood pressure signals an alarm that a crisis is in the making. Attention and intervention may be needed to head off an emergency.

Does Telehealth demand more health care staff for operations and monitoring?  No! To the contrary! One trained health professional, a registered nurse, for instance, may monitor many more patients remotely than is possible going door-to-door. Aid is dispatched when needed. Telehealth is a great “health care provider extender” and may actually be the answer to the severe world-wide shortage of health professionals.

Is the cost of Telehealth a reimbursable expense under most health insurance or government health care programs?  Unfortunately no. That is one of the serious problems we are attempting to address with our research. While many isolated and under-documented programs suggest that Telehealth systems are very cost effective and worthy of reimbursement, none have been sufficient to gain the widespread support of the U.S. Congress and major insurance carriers. Current research projects are attempting to appropriately document cost benefits in an aggregate study universe large enough to put the issue to rest.  

[Return to Top]

Does this lack of reimbursement mean people are not using Telehealth? No, but not nearly as many as could benefit from the use of Telehealth if they could afford it as part of their treatment plans or if such measures were used more routinely by providers. Many have chosen to spend the money privately to have the security and benefits of such equipment and the ability to stay in the comfort of their own homes, rather than remain in institutions at higher cost. However these numbers are relatively low compared to those who cannot afford Telehealth equipment or are initially fearful of technology, even as simple as it has become. Those who have paid privately have been among those demonstrating the cost effectiveness and viability of Telehealth systems. Now we are attempting to prove it scientifically.

What are some resources for Telehealth information? Start by using the most popular search engines such as: www.google.com, or www.yahoo.com, or www.ask.com. There are others.

Simply type in “What is Telehealth?”

In the meantime, here is an especially valuable link:

Association of Telehealth Service Providers   (http://www.atsp.org/ or http://www.telehealthconference.org/ ) This organization is an excellent resource with an excellent Q & A section on its web site.

Watch for more to come!

[Return to Top] -- [Return to Section Index] -- [Return to HCAC Home]


sw - 1/10/05
Home Care Association of Colorado
7400 East Arapahoe Road, #211, Centennial, CO 80112
Phone (303) 694-4728  ~   Fax (303) 694-4869
hcac@assnoffice.com  

This site created and maintained by HCAC staff.