HCAC 2009 SURVEY OF HOME CARE SERVICES AND EMPLOYMENT

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Report and Opinion by Fred Caruso

"Pressing Issues"

Our most recent survey has shown a number of trends and details about the changing home care environment. Since you can download the entire report, I will limit my comments here to a very few topics.

First: The three major concerns of home care
agencies and staff in Colorado are:

1 - The constantly increasing paperwork-demands necessary to meet regulatory requirements,

2 - The growing shortage of RNs and all therapy professionals, especially physical therapists, and

3 - Low and often insufficient reimbursement rates for services.

When it comes to the paperwork issue, one veteran agency chief, an RN by training and well known in home care, got right to the point: "Paperwork and regulation are beyond burdensome . . ."

A depressing outcome of "beyond burdensome" is seen in the employment of fulltime staff at agencies found on page 8 of the report and shown in the chart below. Home care now employs nearly one fulltime administrator for every fulltime Registered Nurse (27% RNS, 26% Admin). A nearly one-to-one ratio should be considered a social disgrace.

You can draw your own conclusions as to the value of this staffing ratio in terms of patient outcomes. One can assume that the paperwork burden contributes to the problem of professional shortages simply by reducing the amount of hands-on time available for those who treat patients.

Low and inadequate reimbursement rates are issues constantly challenged by HCAC. In view of the current financial crisis, the association can hardly afford to give up the fight. In fact, the pressure for fairness and realism must be increased.

I will post more data tidbits and personal opinion as time goes on. Email me at any time at  fcaruso@assnoffice.com.

Again, the full report is available in PDF format by clicking here!
 


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7/7/09 -- FCC